Frequently Asked Questions (FAQs)
General Information
We treat a wide range of mental health conditions including:
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- Depression
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- Anxiety Disorders
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- PTSD (Post-Traumatic Stress Disorder)
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- Bipolar Disorder
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- ADHD (Attention-Deficit/Hyperactivity Disorder)
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- Substance Use Disorders
We serve individuals of all ages, including children, adolescents, and adults. Our services are tailored to meet the unique needs of each age group. Select a location below to discover the services we offer for each age group.
Yes, we provide family therapy and support groups to help families and caregivers understand and support their loved ones through their mental health and recovery journey.
We adhere to strict confidentiality protocols in line with HIPAA regulations. Your privacy is our top priority, and we take all necessary measures to protect your personal information.
We accept a variety of insurance plans, including Aetna, Buckeye Health Plan, CareSource, Molina Healthcare, Optum United Healthcare, and Paramount Life & General Insurance. Please contact our treatment centers to verify if we accept your specific insurance provider.
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Frequently Asked Questions about Appointments and Visits
You can make an appointment by requesting an appointment or calling our treatment centers directly. We also accept referrals from healthcare professionals.
During your first visit, you will undergo a comprehensive evaluation to assess your needs. This includes discussing your medical history, current symptoms, and any previous treatments.
For medication refills, please contact our treatment centers directly. We recommend calling at least a week before your medication runs out to ensure timely processing.
In case of a mental health emergency, please call 911 or go to the nearest emergency room. You can also contact the National Suicide Prevention Lifeline at 1-800-273-8255 for immediate assistance.
Services Offered
Yes, we offer both individual and group therapy sessions. Our services include cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-informed therapy, and more. For more information, please visit our counseling page.
We provide medication management for various mental health conditions, ensuring that patients receive the appropriate medications and dosages. This includes regular follow-ups to monitor the effectiveness and adjust medications as necessary.
Yes, we offer comprehensive treatment for substance use disorders including medication-assisted treatment (MAT), counseling, and support groups. We also have sober living programs at select locations.
Absolutely. We specialize in treating co-occurring disorders, ensuring that both mental health and substance use issues are addressed simultaneously for optimal recovery.
Contact Us
If you have any additional questions not covered in our Frequently Asked Questions, please don’t hesitate to reach out to us. Our dedicated team is here to provide the information and support you need. Contact us today to learn more about our services and how we can assist you on your journey to recovery.